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Note 8 Screen Goes Off and on Again

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Common Galaxy Note 8 problems, and how to fix them

Annoying Samsung Milky way Notation 8 problems and what to do about them

Samsung Galaxy Note 8 problems
Julian Chokkattu / Digital Trends

It's expensive, but Samsung'southward heavyweight in the smartphone sectionalization boasts a wide range of tempting features. We were peculiarly impressed with the dual cameras, slick performance, and S Pen functionality in our Samsung Galaxy Note eight review. Every bit great as it is, Samsung's biggest and best is not flawless. We've been excavation around forums and comments to notice the Galaxy Note viii problems you demand to know about and unearth communication on how to work around them or prepare them.

Glitch: Touchscreen unresponsive and phantom touches

We've seen a scattering of reports at the Samsung forum and at the XDA developers forum about unresponsive screens and phantom touches. People are finding that they tin can't swipe downwards the notification shade sometimes and at other times touches are registering without people touching the screen.

Workaround:

  • Using the S Pen seems to work for nigh people, even when finger taps and swipes don't.

Potential solutions:

  • Make sure your fingers and the Note 8 screen are clean and dry.
  • If yous have a case or a Note 8 screen protector, it could exist interfering with the touchscreen.
  • Try restarting your Note viii by property downward the power push and tapping Restart. If the touchscreen is unresponsive, and then hold downwards the Volume down and Ability keys together for a few seconds until the Annotation 8 reboots.
  • Information technology's possible an app is causing your problem. You can test this by turning the Note 8 off. Hold down the Ability key and tap Ability off. Once information technology's off, printing and hold the Power key until you see the Samsung logo. Let get of Ability and press and hold the Volume downwards key. You lot tin let go when y'all see Safe Mode on screen. If the problem is gone in condom mode, and then you know an app is the cause and you only have to rails it down. Either uninstall one by ane and test, or factory reset and install selectively. You just concord down Power and tap Restart to get out of rubber mode.
  • We retrieve it's worth trying a cache sectionalisation wipe for this problem. Hold downwardly the Power key and tap Ability off. Press and hold the Book up and Bixby keys, and then press and hold the Ability key every bit well. Allow go when you lot meet the Android logo. Use Volume downwardly to highlight wipe enshroud partition and Power to select it. Highlight aye with Volume downward then select with Power. When it's done tap Power to Reboot system now.
  • Your penultimate option is to try a mill reset, but make sure you back up everything first. You'll discover the option in Settings > Fill-in and reset > Factory data reset. If your screen is unresponsive y'all can press and hold the Volume up and Bixby keys, then printing and agree the Ability fundamental besides. Permit become when you lot run into the Android logo. Apply Book down to highlight wipe data/factory reset, and then use Volume down to highlight yes and Power to select it. Y'all'll have to fix your phone up as new.
  • If nada has worked, and then y'all may have a hardware fault. It's time to contact your carrier, retailer, or Samsung and ask well-nigh a replacement.

Effect: Poor bombardment life

This is a mutual complaint with smartphones and there are a lot of possible causes. Nosotros plant the Annotation 8 battery life to be skilful in our review, lasting us a full day between charges even with medium to heavy utilize, but non everyone has had the same feel. There are threads on XDA Developers forums and Android Central forums bemoaning the battery life.

Workarounds:

  • At that place are a lot of different means to make your cell phone battery terminal longer, only they tend to involve turning things off. Your screen is the biggest drain on your bombardment, and then decreasing your screen timeout and lowering your effulgence tin assistance.
  • The Note 8 does also accept a Power saving way. Go to Settings > Device maintenance > Battery and y'all can configure it and toggle it on. Nosotros recommend tapping Mid for medium power saving mode because it doesn't impair your Notation 8 likewise much. You lot can also customize precisely what it does to ensure it isn't annoying.
  • If you scroll down further in Settings > Device maintenance > Battery you'll come across the App ability monitor and the Save power push, which can be used to limit how much battery life apps are chewing through when they're not open up. If y'all see any really greedy apps in here consuming a large per centum of your battery, then consider uninstalling them.
  • The always on display is inevitably going to be an extra battery drain, so you could turn it off via Settings > Display > E'er On Brandish. We like it, but we've gotten into the addiction of turning our Note 8 face up down when nosotros don't need information technology, and so the display doesn't come on.
  • Snag yourself ane of the all-time portable bombardment chargers.

Potential solutions:

  • Uninstall any apps you aren't using and make sure the residuum are up-to-date. Some apps that can't be uninstalled tin be disabled. Open the Play Shop, tap the three horizontal lines at the top left, and tap My apps & games, then Update all. You should also look nether Settings via the iii horizontal lines at the meridian left in the Play Store and determine whether you lot want Automobile-update apps to be on. Generally, we call back it'south a good thought, but if you lot have a lot of apps, and then the auto-updates can be a definite drain on your battery.
  • When we've experienced major bombardment drain issues with Android phones in the past, it has often been downwardly to something in the backup we restored. If you choose to automatically restore settings and apps from a previous phone, it can lead to mysterious bombardment drain issues that are hard to track downward. A factory reset and so a fresh install of your apps can drastically improve battery life.
  • Another thing that tin cause mysterious issues is using a MicroSD menu from an one-time phone in your new Note eight. Nosotros recommend sticking it in a figurer or laptop, backing up the content, reformatting the card afresh, and and then only loading on the files you really need, before putting information technology into your Note 8.

Trouble: Screen burn-in

There's a slight risk with OLED smartphone displays that you'll terminate up with permanent image outlines or patches on your screen, about unremarkably a faint ghost of the navigation buttons. The chance is increased if you have the same static icons on the screen for a long fourth dimension and yous creepo your brightness upwardly high. A few forum posts have popped up complaining about this issue on the Annotation 8. Don't waste matter your time with apps that merits to gear up screen burn-in, you need to contact Samsung almost this ane.

Solution:

  • A hardware service tin can gear up this consequence. Y'all tin have your Note eight into a Samsung service center or call Samsung back up to accommodate it.

Glitch: Wireless charging stopped working

The Annotation 8 should charge wirelessly on any Qi wireless charging pad, and information technology will charge a bit faster on supported fast charging pads. For some people, however, information technology seems to be refusing to work. In that location are posts at the Samsung forum, the XDA Developers forum, and the Android Central forum.

Potential solutions:

  • Information technology's always worth turning your Note 8 off and on again when you encounter a problem. Hold downwards the ability push and tap Restart, then test again. That may at least temporarily get information technology working again.
  • While Milky way Note 8 cases are a smart idea to protect your phone, they can sometimes interfere with wireless charging. If you're using a case, then remove it and exam again.
  • Some wireless charging pads are fussy about your placement. Endeavor moving the Note viii effectually. If you lot're using a vertical stand, effort turning the Note 8 from portrait to landscape.
  • Brand sure yous're using the cable and adapter that came with the wireless charging pad or with your Note eight.
  • Test on some other wireless charging pad if you lot're able to, just to make sure the pad itself isn't faulty.
  • If your wireless charging is working, merely you can't get it to accuse faster, then look in Settings > Advanced features > Accessories and make certain Fast wireless charging is toggled on.

Problem: Freezing upwardly

Experiencing a frozen Samsung Milky way Note viii? You're not alone. Galaxy Note 8 users effectually the world are lament of phones freezing upwards on Samsung's community forums. These reports first appeared presently afterward the release of the Notation 8, only have been growing in numbers over the by few weeks. The trouble does not appear to be tied to a specific model of the Samsung Galaxy Notation eight, though Android Police reports that SM-N950U units on U.S. carriers, unlocked European (SM-N950F), and dual-SIM (SM-N950D) models have been listed in the forums.

An exact cause is not known, users have noticed the phones tend to freeze when using the Contacts app or other apps that pull data from the Contacts app, such as the dialer, messaging apps, and more than. Several people advise the upshot stems from downloading the Google Contacts app, which may be conflicting with Samsung's Contacts app, though this has non been confirmed.

Samsung has issued a statement and potential fix for the issue:

"Nosotros are aware of a express number of reports about Note 8 devices experiencing an issue with some of their applications. Any consumer who experiences this issue should update their apps in the Samsung Galaxy Store and the Google Play Store. Any consumers with questions should contact usa directly at 1-800-SAMSUNG and so that we can help them."

Potential solutions:

At that place is currently no solution to the trouble, but the post-obit 2 inconvenient workarounds tin restore functionality, at to the lowest degree temporarily, to your phone:

  • A difficult reset is the primary workaround for a frozen Milky way Note 8. A hard reset will have several minutes and will completely erase all data on your phone. To perform a hard reset on your phone, press theVolume up, Bixby and Power buttons at the aforementioned time. In 30-45 seconds y'all should run into theAndroid Recovery Menu.Use theVolume downwardly push button to select theWipe data/Factory resetoption and press thePowerpush to select it.
  • An culling choice (albeit more than time-consuming) is to allow your battery to die and then recharge. While this will accept a lot longer, y'all will likely not lose whatsoever data if you regularly backup your phone.

For people who are experiencing frequent freeze-ups, Android Potency is reporting that y'all tin can contact Samsung back up to arrange an "evaluation and repair." Samsung'southward U.Southward. support number is 800-726-7864. Users outside the Usa tin check out Samsung's country-specific site to find relevant support options.

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Source: https://www.digitaltrends.com/mobile/common-note-8-problems-and-how-to-fix-them/

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